Residential Voice
Digital Voice Telephone Services
Choose the Perfect Plan
VOICE PLUS INTERNET AND TV
BundleSTARTING AT
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Unlimited Local Service
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Unlimited Long-Distance in the Continental U.S.
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9-1-1 Service
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Call Waiting
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Call Forwarding
VOICE PLUS INTERNET OR TV
BundleSTARTING AT
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Unlimited Local Service
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Unlimited Long-Distance in the Continental U.S.
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9-1-1 Service
-
Call Waiting
-
Call Forwarding
VOIP
with no other servicesSTARTING AT
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Unlimited Local Service
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Unlimited Long-Distance in the Continental U.S.
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9-1-1 Service
-
Call Waiting
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Call Forwarding
Watch Communications is proud to participate in Lifeline, a federal program that lowers the monthly cost of phone and Internet service for low-income households. Eligible customers will receive up to $9.25 toward their bill each month. Lifeline can be used for either phone or Internet, but not both.
You can learn about the eligibility criteria and apply by going to here.
NOTE: Watch Communications only offers Lifeline in Connect America II Fund areas of Illinois, Indiana, and Ohio. Call us 1-800-589-3837 to see if you live in an eligible area.
Frequently Asked Questions
Digital Phone Service is a “virtual telephone line” that utilizes your new or existing Internet connection. Watch Communications will provide a phone number and access to the Public Switching Telephone Network (PSTN), just like a traditional wired phone line.
If you’re switching service providers and remaining in the same geographic are, you can keep your existing phone number. This process, which is also called porting, can be done between wireline, IP and wireless providers. Read more from the FCC on porting.
Since your Digital Phone Service is reliant on your Internet connected, phone service will be impacted if there is a network outage or power outage. We do offer plans that let you forward your number to another location or phone when you are not home or when an outage occurs.
Multiple calling plans are available that can include unlimited local calling and unlimited long distance. Calls made to foreign countries may be assessed additional costs and/or fees.
Depending on the service or plan you choose, you may be able to use your existing phone as well as connect multiple phones to your service.
Yes. Our digital phone service can be used with other Internet Service Providers but will limit how well we can troubleshoot possible issues. Your home must be within our digital phone coverage area to receive service. We recommend a minimum of 5 Mbps download speed for service.
Incoming faxes can be received digitally through an email or through a fax machine. Fax machines will work on the VoIP system with limitations. We recommend discussing your current setup with one of our representatives to verify what features may be limited.